United StatesMy main complaint is that the odor from the motor is almost as strong as the coffee. I grind enough for a mug of coffee once or twice a day. So far, I've ground about 3/4 lb of medium roast Arabica. One would think the heated motor would have finished outgassing by now. It takes a pretty good bit of grinding to get an even size.
United StatesI had received a grinder that appeared to have an electrical problem, so I reached out, explained the situation, and received a replacement grinder. It took 4Q Brands (I think it's a company that owns Kaffe) awhile to respond, but once I heard back, they were very prompt, responsive, understanding, and kind. After that, they quickly sent me a new grinder that works great!
The Kaffe grinder is much quieter than the two Braun grinders we had over the last 50 years. 25 years is a long time for an appliance, but I thought this time I’d throw caution to the wind and try another brand. I was pleasantly surprised by the low hum of the motor and blades that ground coffee beans perfectly the first time using it.I didn’t overload the cup and allowed the beans to be evenly ground by a slight shake every 5 seconds or so. Perfect-o! The included brush is a necessary tool, lest there’s a buildup of oily bean residue, even so a quick wipe with a paper towel is all that’s needed for a clean hopper. The stainless exterior is also easy to clean. I hope this one last 25 years!
I have been using this almost every day for several weeks. No issues so far. A little on the loud side but I think that should be expected. Easy to use.
